passcite

Guide

How to sell AI visibility work without overpromising

What to call it, what to charge, what to promise — and the part most of this advice skips, which is what you should refuse to promise. If you run client websites, this is the pitch and the guardrails.

Published

The short answer

Run the report before the call and show the client the competitor named where they are not. Promise the questions, the work and a before and after on the same prompts — never a position, a timeline or a number going up. Package it as an audit, typically $500–1,500, then a monthly retainer.
On this page
  1. The pitch
  2. The promise
  3. The guardrails
  4. The package
  5. The hard question
  6. Questions
The pitch

Lead with the client’s customer, not the technology

The pitch that lands is not about models. It is one question: “When someone asks ChatGPT for a dentist in your city, what does it say?” Then you show them. You already have the answer, because you ran the report before the call.

Visibility · Acme Dental10 promptsSample

Visibility

17%

5 of 30 answers

Share of voice

10%

of names given

Average position

3.4

vs tracked rivals

Citations

3

answers cite the site

PromptEngines
best dentist for kids in AustinNamed instead: Bright Smile Dental
how much does Invisalign cost in AustinNamed instead: Hillside Kids Dental
dentist open on Saturday in South AustinNamed on ChatGPT; elsewhere Juniper Family Dentistry
dentist that takes Delta Dental in AustinNamed on ChatGPT and Claude

The reaction that sells is the competitor’s name in a list they are not in. No amount of explaining what a generative engine is gets you to that reaction, and nothing after it needs explaining.

A practical consequence: run the report first, sell second. A sales conversation with the evidence in hand is a different conversation from one about a service you might provide.

The promise

What to promise

  • The questions. The prompts a buyer types, asked across three engines, in writing. The client can read them and say “my customers do ask that” — or tell you the prompts are wrong, which is also useful and happens more than you would like.
  • The work. A list of tasks: the pages you will write and publish, and what only they can do, with the steps. The second kind matters: claiming their own Google Business Profile is their job, and a client who was never told that will assume you failed to do it.
  • The measurement. The same prompts, asked again after the pages are live: a week after each one goes up, the prompts it was written for are asked on the same engines and set beside the answers before it. Before and after, on the same instrument.
The guardrails

What to refuse to promise

This is the part that separates an agency that will still have this client in a year from one that will not.

  • A position. There is no rank. There is one answer and it is generated fresh. “We will get you to number one in ChatGPT” is not an ambitious promise, it is a meaningless one.
  • A timeline. Nobody knows how quickly an engine picks up a new page, and the answer differs per engine and per question. Anyone quoting you thirty days made it up.
  • A number going up. If you promise that a visibility percentage will rise, every review meeting becomes an argument about the number rather than about the questions. Report the answers behind it.
The strongest thing you can say in the first meeting is what you will not be able to control. It is the only claim in the whole pitch the client can verify immediately, and it makes the rest credible.
The package

Packaging it

A common shape, and the one the product is built around:

  1. Audit up front — the report, read together, with your read on which items matter for their business. Typically $500–1,500.
  2. Monthly retainer — you write and publish the pages, they do the tasks only they can do and you tick them off as they land, and you run the report again once something is live.
  3. A before and after each month — the pages that went live and what the assistants say now, which is what the client is really paying for between the work landing and the next report. A client report, built once, prepares it after every scheduled run.
ProofLive since 8 Nov 2026Sample

Invisalign cost in Austin

Asked again 7 days after it went live
PromptBeforeAfter
how much does Invisalign cost in Austin0 of 3Waiting
Invisalign or braces for adults in Austin0 of 3Waiting
best Invisalign dentist in South Austin1 of 3Waiting

Named in 1 of 9 answers before it went live.

Our pricing is credits, not a price per client, which is what makes that arithmetic yours to set: a client’s 10 prompts asked twice a month are 20 credits and an article is 10, so a retainer is the prompts and pages you plan, times those — and what you charge on top is yours.

The hard question

Handling the awkward question

Sooner or later a client asks whether any of this actually works — does adding a comparison page and some markup really change what an engine says?

The honest answer is that the industry does not have good public evidence either way, because almost every vendor reports output (“we published 40 articles”) rather than outcome. We built Proof — the page’s prompts asked again after it goes live — precisely because that gap bothered us, and it produces answers we do not control, including, possibly, that some changes do nothing.

Saying that out loud costs you nothing with a serious client and buys you the only thing worth having, which is being believed the next time you claim something did work. Before your next call, run your first report on their site — and maybe on your own first.

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FAQ

Questions

What should I call this service?
Whatever your client already understands. The sentence a non-marketer understands is 'getting you recommended by AI assistants' — not GEO, AEO or 'AI SEO'. The acronyms are for conference talks; the sentence is for the person signing.
What should I charge?
A common shape for this work is an audit at $500–1,500, then a monthly retainer covering the fixes and the before and after. Your cost through us is credits: a client's 10 prompts asked twice a month are 20, an article 10, and Agency is $149 a month for 1,000. What you charge is between you and your client, and we have no interest in a revenue share.
What if the client asks for a guarantee?
Say no, and say why: nobody controls what a model outputs, and engines answer differently week to week. What you can promise is the work and the measurement — the same questions, asked before and after, with the difference shown. That is a stronger position than a guarantee, because you can actually keep it.
Can I put my own logo on the report?
Yes, from Agency: every shared link and client report opens under your name, logo and colours, with no logo or name of ours on the page, and an edition can wait for your review before it goes to the client. Below Agency, those pages carry the Passcite name.
Will you contact my clients?
No. We never sell or market to your clients. The only email they get through us is the client report you choose to send, in your agency's name, and replies come to you.
What if the client is already paying someone for SEO?
This does not replace it and saying so builds more trust than the alternative. It is a different question — what one assistant says in one answer, versus where you rank in a list of ten — and the honest framing is that they overlap in the work and differ in the target.
Keep reading

See who the engines recommend instead

The prompts your client loses, who wins them, and the tasks that would change it.

10 free credits — your first report, 10 prompts across ChatGPT, Claude and Google AI Mode. A free account, no card. About 3 minutes.