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SaaS products

AI assistants recommend software. Is yours on the list?

30 buyer questions across ChatGPT, Perplexity and Gemini, run against a real scheduling tool. It was named on a third of the questions that never mention it. The rest went to competitors' own sites and to Software Advice, Capterra and G2.
Real report

We ran this on SavvyCal

Tested 30 buyer questions across ChatGPT (API), Perplexity, Gemini. 21 of them never name SavvyCal — those are the ones a buyer who has not heard of them would ask.

Run on against ChatGPT (API) openai/gpt-5.4-mini, Perplexity perplexity/sonar-pro, Gemini google/gemini-3-flash. Engines answer differently over time — this is what they said that day.

7 of 21
questions that never name them, where they came up anyway
14
questions answered entirely without them

The questions, and who got recommended instead

Asked exactly as written below. The domains are the ones each engine actually cited.

  • most recommended scheduling software

    ChatGPT (API)

    • zapier.com

    Perplexity

    • efficient.app
    • forbes.com
    • workflowautomation.net
    • sigmadax.com
    • youcanbook.me

    Gemini

    named nobody in particular

  • who is the best scheduling software for small teams

    ChatGPT (API)

    • calendly.com
    • acuityscheduling.com

    Perplexity

    • salesforce.com
    • worldmetrics.org
    • peoplemanagingpeople.com
    • shifton.com
    • scheduling-tools.org

    Gemini

    • peoplemanagingpeople.com
    • forbes.com
    • jotform.com
    • omidsaffari.com
    • zeeg.me
  • best scheduling software for sales teams

    ChatGPT (API)

    • chilipiper.com
    • blog.hubspot.com

    Perplexity

    • cleverly.co
    • youcanbook.me
    • albato.com
    • learn.g2.com
    • revenuehero.io

    Gemini

    • revenuehero.io
    • zencal.io
    • bestpage.ai
    • salescadia.com
    • hubspot.com
  • affordable scheduling software

    ChatGPT (API)

    • calendly.com
    • squareup.com
    • acuityscheduling.com

    Perplexity

    • emailtooltester.com
    • business.org
    • forbes.com
    • blog.supersaas.com
    • squareup.com

    Gemini

    • cometly.com
    • peoplemanagingpeople.com
    • zapier.com
    • fitsmallbusiness.com
    • twizzlo.com
  • calendar overlay pricing

    ChatGPT (API)

    • marketplace.microsoft.com
    • incodesoftwaresolutions.com
    • shutterfly.com

    Perplexity

    • marketplace.microsoft.com
    • etsy.com
    • softwareworld.co
    • incodesoftwaresolutions.com
    • meetingstack.io

    Gemini

    named nobody in particular

  • cheapest scheduling software that is still good

    ChatGPT (API)

    • squareup.com
    • setmore.com
    • support.setmore.com
    • acuityscheduling.com

    Perplexity

    • emailtooltester.com
    • stackscored.com
    • forbes.com
    • flozic.ai
    • cal.com

    Gemini

    • techhassle.com
    • tidycal.com
    • bizsoftscout.com
    • usecarly.com
    • lemcal.com

What the engines cited

Directories, threads and roundups — the pages holding the answer. The claimable ones are the fastest item on any report.

  • softwareadvice.comDirectory you can claim17 questions
    3 engines
  • capterra.comDirectory you can claim15 questions
    3 engines
  • g2.comDirectory you can claim10 questions
    3 engines
  • producthunt.comDirectory you can claim7 questions
    2 engines

Other domains the engines cited

Every other domain the answers named — competitors, directories and publishers alike. Cited by more than one engine on more than one question.

  • youcanbook.me21 questions
    3 engines
  • cal.com19 questions
    3 engines
  • zapier.com16 questions
    3 engines
  • calendly.com14 questions
    3 engines
  • forbes.com14 questions
    3 engines
  • acuityscheduling.com10 questions
    3 engines

What the site never says

For each question, what the model needed to find on the site and did not — in its own words.

  • most recommended scheduling software

    The site would need to explicitly compare itself to other scheduling tools or state that it is one of the most recommended options.

  • who is the best scheduling software for small teams

    The site would need to say which type of small team it is best for, or claim it is the best scheduling software for small teams.

  • affordable scheduling software

    The site would need to state that it is affordable or give pricing details that support that claim.

  • calendar overlay pricing

    The site would need to say whether Calendar Overlay costs extra, is included in a specific plan, or has its own price.

The prescription

What the report told them to do

Generated from the questions they lost, not from a checklist. Each one names the questions it is meant to win back.

  1. Own your listings on softwareadvice.com, capterra.com, g2.com

    change9 questions

    On 9 of the questions you lose, the assistants cite a directory rather than any business's own site. Those listings are the answer buyers are being shown.

  2. Add structured data describing the business

    change6 questions

    The site states nothing machine-readable about what it is or where it is, so assistants have to infer both from prose.

  3. Answer "who is the best scheduling software for small teams" on /pricing

    change5 questions

    The site would need to say which type of small team it is best for, or claim it is the best scheduling software for small teams.

  4. Answer "most popular scheduling software options" on /articles

    change5 questions

    The site would need to list popular scheduling software options or provide a popularity ranking.

Named on a third of the questions. The price questions went elsewhere.

SavvyCal was named on seven of the twenty-one questions that never mention it, which for a small vendor is a real presence. Look at who took the rest: YouCanBookMe's own site was cited on twenty-one of the thirty questions, Cal.com on nineteen, Calendly on fourteen — and beside them Software Advice on seventeen, Capterra on fifteen, G2 on ten. The sharpest losses are the price questions. 'Affordable scheduling software' was answered with Calendly and Square. 'Calendar overlay pricing' — a SavvyCal feature, asked for by name — was answered with Microsoft's marketplace and Etsy, because no page on the site says whether that feature costs extra. The report's list for this one is short: claim the three review listings, put a price next to the feature, and answer 'best for small teams' on the pricing page it already has.

What to do about it

This is the shape of every report we produce, split two ways: the changes we will make for you on WordPress once the plugin ships (as drafts, behind approval), and the ones only you can do — claiming a listing, fixing a profile, answering the questions a page has been avoiding. We mark which is which rather than pretending the second column does not exist.

  1. 01

    Write the comparison pages, honestly

    Including where the other tool wins. A page that only says you are better reads as marketing and gets treated as marketing.

  2. 02

    Put a price next to every feature buyers ask about

    'How much does X cost' is asked constantly, feature by feature. A pricing page that lists plans but never says which plan a named feature is in gets the question answered by someone else, usually badly.

  3. 03

    Keep the review profiles current

    G2 and Capterra are cited more than your site is. A stale profile with old screenshots and a two-year-old feature list is what gets quoted.

FAQ

Questions

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